Customization Questions
01.Does offer custom solutions for my business idea or need?
Yes, we're happy to work with you on developing a unique solution or branded product to meet both your short and long term needs. To start the conversation, Please send an email to contact customer service.
sales@china-firstar.com (Ms. Million Chen)
02.Are there any order minimums for logo customization?
For custom kits, we require a general order minimum quantity of 48 units for first aid kits and 5 units for first aid stations. There is a $75 one time set-up fee for any logo customization.
03.What is needed to customize a first aid kit with my corporate logo?
It all starts with a hi-res image of your logo, preferably in an .eps format. A logo in .jpg format can also be submitted if no .eps file is available. Logos should be submitted to our customer service team via email. Once we have the hi-res image we will create a silk screen based on the original image. This process will take approximately 2-3 days. If we already have your image on file we can proceed directly to screen printing your order. It will take approximately 2 weeks to customize your order.
04.Can my kits be customized with my corporate logo?
Genuine First Aid will customize your first aid kit purchases with your corporate logo in 1 or 2 colors.
05.How long does it take to customize a first aid kit with my corporate logo?
Adding a customized logo to your first aid kit will add an additional 2 weeks for your order to ship.
06.Do you make customized first aid kits (contents)?
Genuine First Aid can customize your first aid kits to your specifications. You can email our customer service team at sales@china-firstar.com (Ms. Million Chen) with your requirements and in most cases we can send you a quote in 24-48 hours. The minimum order quantity is 48 and for custom items it will take about 3 weeks once we receive an order until the order is shipped.
